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We're here to help with any questions or requests

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Business Hours

24/7 - Online

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Address

Online Store Boutique
Lexington, KY 40502
United States

Frequently Asked Questions

We offer standard and express shipping worldwide. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Due to the limited nature of our products, all sales are final.

Every envelope, print, and t-shirt is produced specifically for each collector and cannot be restocked.

If your item arrives damaged or incorrect, we will replace it at no additional cost.

Email us within 48 hours of delivery with photos.

The Message is a limited-edition 10x13 garnet envelope crafted as a luxury keepsake.

Each envelope includes:

  • A personalized letter
  • A campaign-exclusive art print
  • A unique QR code unlocking a digital experience
  • Early access to future drops
  • Collector-level perks and priority placement in the Dear Messengers community

Every envelope is part of a finite run.

Once sold out, it is never reprinted.

Once your order is fulfilled, you’ll receive a tracking email.

You can also enter your tracking number at the bottom of our website under Orders.

If you haven’t received tracking after 7 days, contact us at admin@dearmykel.co


Not yet.

Dear Mykel is a digital-first luxury house.

We will announce pop-ups, installations, and future locations exclusively through the Dear Messengers waitlist.

Dear Mykel is a story-driven luxury brand built around intention, identity, and transformation.

Every product—especially The Message envelope—is designed to be a collectible artifact that marks a chapter in your life.

We don’t sell clothing.

We sell moments, meaning, and the story you’re becoming.