Privacy Policy

At DEAR MYKEL, we believe privacy is a natural extension of luxury. This Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage with our services, or make a purchase. By interacting with our site, you agree to the practices described below.

We collect information that helps us deliver an elevated client experience:

• Identity & Contact: name, email address, phone number, billing and shipping addresses.
• Order & Payment: items purchased, order history, payment method details processed securely by our payment partners.
• Account & Support: account credentials, preferences, and communications with our Client Services team.
• Device & Usage: IP address, browser type, pages viewed, and interactions collected via cookies and similar technologies.
• Marketing Preferences: your subscription choices and responses to our campaigns.

We use your information to:

• Process and deliver orders, returns, and exchanges.
• Provide client support and communicate about your purchases or inquiries.
• Personalize your experience, including product curation and content.
• Improve our website, services, and operations.
• Send marketing communications when permitted; you can unsubscribe at any time.
• Comply with legal obligations and prevent fraud or misuse.

We never sell your personal information. We may share it only with trusted partners who assist us in operating our business, always under strict confidentiality:

• Payments & Logistics: payment processors, anti-fraud tools, couriers, and warehousing partners.
• Technology & Analytics: providers that host our store, maintain our site, or measure performance.
• Professional Services: legal, compliance, and accounting advisors when necessary.
• Legal Requirements: when required to protect our rights or comply with applicable law.
• SMS Messaging: by subcribing to Dear Mykel SMS Messages, you agree to recieve text messages... Reply STOP to opt out.

We apply administrative, technical, and physical safeguards to protect your information, including encryption, limited access, and secure payment processing. While no method is infallible, we continually review and refine our protections.

We use cookies and similar technologies to provide core site functionality (such as cart and checkout), remember your preferences, and understand how our site is used. You may adjust your browser settings to manage cookies; some features may not function without them.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request portability. You can also opt out of marketing at any time by using the unsubscribe link in our emails or contacting us directly.

We may update this Policy to reflect changes in our practices or applicable laws. Revisions will be posted on this page with a new effective date.